Questions, answered.
Everything restaurant owners ask us before they start. Can’t find yours? We’ll answer it in the demo.
Guests
No. Guests scan the QR code with their phone camera and a web page opens. No app, no account and no email needed.
They can. Every copy of the link shares one offer, and the first scan at your restaurant uses it up. It can’t be redeemed twice.
Yes. The link on their receipt keeps working, and so does the offer until its last valid day.
No. Only if they choose to send the offer to themselves by email. Marketing emails need their separate permission.
Your team
Deactivate them in your dashboard. Their old receipts keep working with their video, and they no longer count towards your plan.
Your restaurant’s own welcome video plays instead, so every guest still gets a thank-you.
No. Your team doesn’t log in to anything. Only you and the managers you invite use the dashboard.
Yes. Upload a video from your dashboard for €4.99, or book our film crew for a refresh visit from €175.
Setup and hardware
We’re building Seeya for Trivec and Lightspeed. We confirm your exact system and receipt printer during the demo, before you commit to anything.
Your bills print as normal, just without the QR code. Seeya never holds up a receipt.
No. The QR code is added automatically when the bill prints, and checking an offer is one scan with any phone.
No. Seeya prints on the receipt printer you already have, and the staff scanner is a link on any phone.
Pricing and contract
From €29 a month for up to 5 active team members, plus a one-time €299 setup. All plans include every feature.
Yes, 12 months. After the first year you can cancel monthly, with one month’s notice.
No. Every plan includes unlimited receipts, scans and offers.
Everything keeps running for 14 days while you update your payment details. After that, new receipts stop getting a QR code until the payment goes through. Existing offers stay valid.
Privacy
As little as possible. No names and no accounts. Only an email address if a guest asks for the offer by email, and marketing only with their separate permission.
Only if they tick the separate marketing box. The offer email itself is never used for marketing.
Yes. Export your visits and analytics to CSV or Excel at any time. When you leave, your data is deleted 30 days after your subscription ends.
