Blog
Bring them back.
Research and practical guides on guest retention for restaurants. Every number links to its source.
· 7 min read
What is a good guest return rate for a restaurant?
Most first-time guests never come back. Here is how to measure your own return rate and what the research says is normal.
Read article· 6 min read
Why regulars matter more than new guests
A small group of regulars carries most restaurants. The numbers behind it, and why it matters more with today’s costs.
Read article· 5 min read
Saying thank you on the bill: what the research says
Researchers have tested a simple “thank you” on the check. What they found, and why the bill is the best moment to invite a guest back.
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